Terms & Conditions

Acceptance of Terms

Agreement to Terms

These Terms & Conditions (“Terms”) govern your access to and use of the Curex HC website, products, and services (collectively, “Services”) provided by Curex HC (“we”, “us”, “our”). By using our Services, you agree to these Terms. If you do not agree, do not use our Services.

Eligibility

You represent and warrant that you are at least 18 years old and authorized to enter into these Terms on behalf of the organization you represent.

Services Provided

Curex HC provides a range of services, including medical billing, coding, revenue cycle management, credentialing, audits, remote patient monitoring, billing support, front office services, and healthcare digital marketing. Specific services and deliverables are described in separate service agreements or proposals between you and Curex HC.

Service Agreements & Scope

You agree to:

  • Provide accurate, complete, and timely information necessary for service delivery (including provider credentials, payer forms, and patient records as permitted by law).
  • Maintain proper consent and legal authority to share patient data with Curex HC.
  • Review and approve claims, reports, and credentialing documents as required.
  • Promptly pay invoices in accordance with the Service Agreement.

Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information necessary for service delivery (including provider credentials, payer forms, and patient records as permitted by law).
  • Maintain proper consent and legal authority to share patient data with Curex HC.
  • Review and approve claims, reports, and credentialing documents as required.
  • Promptly pay invoices in accordance with the Service Agreement.

Fees, Billing & Payment Terms

Fees for services are set forth in the Service Agreement. Unless otherwise stated, invoices are due according to the payment terms in the Service Agreement. Late payments may incur interest and/or collection costs. All fees are exclusive of taxes; you are responsible for applicable taxes.

Refunds & Adjustments

The Service Agreement and our policies govern refunds, credits, or fee adjustments. Contact us promptly if you believe an invoice is incorrect.

Confidentiality & PHI Handling

We treat confidential information, including Protected Health Information (PHI), with strict confidentiality. Where applicable, we will enter into a Business Associate Agreement (BAA) that outlines permitted uses, safeguards, and responsibilities under HIPAA. Confidential information will not be disclosed except as permitted by these Terms or required by law.

Intellectual Property

All intellectual property rights in the Services, website content, trademarks, and deliverables created by Curex HC remain the property of Curex HC unless otherwise agreed in writing. You retain ownership of the data you provide to us.

Acceptable Use & Restrictions

You will not use our Services to: violate laws or regulations; infringe intellectual property; upload malware; attempt unauthorized access; or otherwise misuse the Services. We may suspend or terminate access for violations.

Warranty Disclaimer

To the extent permitted by law, Curex HC provides services “as is” and makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific reimbursement outcomes.

Limitation of Liability

In no event will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the services. Our aggregate liability for direct damages is limited to amounts paid by you tounder the applicable service agreement in the prior 12 months.

Indemnification

You agree to indemnify and hold Curex HC harmless from claims arising out of your breach of these Terms, your negligence, willful misconduct, or failure to provide accurate information necessary to perform the Services.

Termination & Suspension

Either party may terminate a Service Agreement as set forth therein. Curex HC may suspend services for unpaid invoices or for client conduct that impedes service delivery. On termination, you remain responsible for fees accrued and certain transition activities as described in the Service Agreement.

Data Return & Deletion

Upon termination, we will return or delete your data according to the Service Agreement and applicable law. We may retain aggregated and anonymized data for business purposes.

Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Texas (without regard to conflict-of-law rules). Any dispute arising from these Terms shall first be addressed by good-faith negotiation. If unresolved, disputes will be resolved in state or federal courts located in Harris County, Texas, or as otherwise set out in your Service Agreement.

Changes to Terms

We may revise these Terms from time to time. We will post the updated Terms on our website with an updated effective date. Continued use of Services after changes indicates acceptance of the revised Terms.

Electronic Communications

By using our Services, you agree that communications may be electronic (email, website notices) and that electronic notices satisfy legal requirements.

Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.

Entire Agreement

These Terms, together with any Service Agreement, policy, and written addenda, constitute the entire agreement between you and Curex HC regarding the Services and supersede prior agreements.

Contact Us

If you have questions about these Terms, privacy practices, or wish to exercise privacy rights, contact:

Email: info@curexhc.com
Phone: +512-960-4235